In the 21st century, most customers remain skeptical of manufacturing service systems. As a member of the manufacturing industry, Ding Nuo Technology has been working to improve the stereotype of manufacturing service systems. In order to establish a service system that truly satisfies customers, Ding Nuo Technology has been collecting and analyzing service problems existing in the manufacturing industry. The following are several production service problems that Ding Nuo Technology has collected and compiled that customers often overlook but are very important:

(1) Companies do not have rigorous supervision in the product production process, including material sources, material inspection, production processes, product inspection, product storage, and product delivery, etc.;

(2) Companies lack fully automated production equipment. The degree of automation in enterprise production is one of the important factors affecting the quality of microphone chips. The higher the degree of automation, the higher the consistency of the microphone chips, and the better the product experience. Otherwise, the same batch of microphone chips may have uneven quality problems.

(3) The proportion of technical personnel in enterprises is low. Even if a company has a very high degree of automation, if its technical personnel are insufficiently equipped, it is still failing. Some companies usually let non-technical personnel fill the vacancies in technical positions, resulting in problems in product production that cannot be discovered in time.

(4) On-site service is just a marketing gimmick. According to incomplete statistics, as of 2022, there are more than 4,000 electroacoustic enterprises nationwide, mainly distributed in Guangdong, Zhejiang, and Jiangsu. In general, there will be a large geographical gap between most customers and their cooperative enterprises, which leads to the on-site service promised by the enterprise being only nominal.

Based on the production service problems found at this stage, Ding Nuo Technology has established a multi-dimensional production service mechanism. Here is some of the content:

(1) Since 2012, we have successively passed ISO9001 quality management system certification, ISO14001:2015 environmental management system certification, and TS16949:2015 automotive industry quality system certification. Product quality has received international recognition.

(2) In the product production process, we have established strict quality control mechanisms in the four key links of raw material sources, raw material inspection, product production, and product delivery to strictly ensure the high-end quality of microphone chips.

(3) Currently, the overall automation level of the factory has reached more than 85%, and it has the capability of fully automated production. At the same time, our company has always paid attention to the latest developments in domestic and foreign microphone chip production technology, and strives to provide customers with the industry's most advanced and professional production equipment.

(4) Establish a talent reserve mechanism: We have always attached great importance to talent cultivation. Every year, our company continuously improves employees' professional skills through methods such as hiring external technical consultants. At the same time, our company actively seeks cooperation with university research institutes to establish a technical advisory group.

(5) Establish an online and offline combined service system. Through market research, our company has created a complete technical support video library based on the technical service items commonly used by customers. The video library includes line testing, network head testing, and network cotton testing, etc.

The above is the answer to the question "How are Ding Nuo Technology's production services?", do you understand? If you need more detailed information, please leave a message to tell the editor!